Director, Human Resources

Human Resources
Posted: 06/11/2021
Full Time
Los Angeles, CA
Reporting to the Vice President of HR, the Director of HR will assist in the execution of the HR Operations strategy. The major focus will be to deliver an exemplary standard of care, efficiency and effectiveness to internal and external customers. The Director will lead, coach and develop the HR teams, including responsibility for our Employee Experience, Employee Relations, and HR records administration to improve capabilities, foster best practices and deliver optimal results that align with business needs.
  • Collaborate in the development and management of a high performing Human Resources function, including all aspects as it relates to assisting employees and leaders throughout the employee lifecycle.
  • Assist in driving the transformation of employee onboarding and offboarding experience, HR records administration, employee continuous performance management, and transactional services with a focus on quality, customer service, innovation, automation and employee and leader self-service; increase self-service options and grow operating efficiency.
  • Manage and resolve complex employee relations issues, including conducting effective, thorough and objective investigations.
  • Oversees the performance management process, coaching managers/supervisors on how to best communicate expectations and performance feedback on an ongoing basis.
  • Collaborate with business and HR leaders to set strategic and operational goals and plans for HR Operations with a focus on continuous improvement, automation and solid first-line controls and compliance checks, including strategizing on and implementing new workflows and initiatives to consistently improve employee experience.
  • Assist in building a best-in-class employee and leader support center with self-service and escalated service models.
  • Assist in annually reviewing and making recommendations to management for improvement of the organization's policies, procedures and practices on personnel matters.
  • Maintain knowledge of industry trends and employment legislation and ensures organization's compliance.
  • Maintain responsibility for organizational compliance with federal, state and local legislation pertaining to all personnel matters.
  • Consult with legal counsel as appropriate, or as directed by the department head, on personnel matters.
  • Participate on committees and special projects and seeks additional responsibilities.
  • Bachelor’s Degree in Human Resources or related discipline required
  • Master's Degree preferred
  • 10+ years of HR experience, with increasing levels of responsibility.
  • Active membership with professional Human Resources networks/organizations and ongoing professional development preferred
  • Experience with project management, change management and driving programs independently
  • Analytical and data management experience with experience translating data into action planning
  • Interpersonal and communication experience and experience building relationships at all levels of the organization
  • Experience helping organizations through scaling
  • Excellent communication skills
  • Extensive HR knowledge and experience in employment law, compensation, organizational planning, organizational development, employee relations, safety, training and development
  • Ability to identify problems and drive appropriate people and process solutions
  • Solid written and oral communication skills; ability to present facts and recommendations effectively
  • Ability to influence individuals and work effectively with various internal and external players to accomplish tasks
  • Effective team building skills; excellent interpersonal and coaching skills
  • CIM does not accept unsolicited resumes from Agencies.  Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid.  If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.