The Residential Assistant Property Manager with direction from the Property Manager is accountable for lease administration and budget & expense management for both residential properties and mixed use commercial properties with ground floor retail and or condo units. This position is primarily focused on the back office operations of a management office with an emphasis on lease administration, rent collection, payables administration, and insurance certificates.
Essential Functions:Work closely with the Property Manager to assign tasks on a monthly basis to ensure timely completion of supporting tasks such as unit turnovers, marketing plans that support leasing activities, preventive maintenance tasks, etc. are completed to avoid disruptions or additional costs. Track submission of operating expense payables into NEXUS to ensure timely payment thereof within 30 days of an approved invoice being submitted. Maintain first class professional management office for our visitors to see at all times. Ensure files are maintained and up to date for (i) residential leases, (ii) vendor files, (iii) building files and (iv) general operating files. Adhere to LAHD rent control or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues.
Non-Essential Functions:Must be able to work on weekends as reasonable requested. Team player who is committed to getting the job done might have to work on weekends (as required) Must be detailed oriented, proven ability to multi-task and well organized.
Educational/Experience Requirements (including certifications, licenses, Bachelor’s Degree preferred At least two years’ prior experience working in a residential property management. Must possess a valid state-issued driver’s license.
Communication Skill Requirements:Read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents.Ability to write correspondence and/or reports accurately in a concise and detail manner.Ability to effectively present information to tenants, vendors, contractors and other employees of the organization.Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents.Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community.
Mathematical Skill Requirements:Ability to add, subtract, multiply and divide.Ability to compute rate, ratio and percent and to draw and interpret bar graphs.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.Can calculate monthly and year to date financial variances.
Reasoning Skill Requirements:Ability to apply common-sense understanding to carry out instructions.Ability to solve practical problems.Ability to define problems, collect data, establish facts and draw valid conclusions.
Technical Skill Requirements:MS Office including Excel, Word, PowerPoint, OutlookFamiliar with Nexus Payables or similar software application.Familiar with Yardi or similar software application.
Performance MetricsAll delinquent rent tenants or residents are billed late fees and given appropriate pay or quit notification by the 10th of each monthProvide accurate financial variances for owner reportsMaintain delinquency at less than one month rent balanceEnsure accounting deadlines are met for Yardi lease input, move outs, reserve and write off of bad debtProperty maintenance meets CIM’s stated requirementsMaintain operating costs at or below budgeted amounts on a year to date basisAccuracy and timeliness of the completion of owner reports and other required Corporate reporting related to the property. Feedback from tenant questionnaires and corporate surveys