The Leasing Associate-Residential is responsible for the marketing and leasing of rentals while meeting the leasing objectives. Is also responsible for providing the required reports related to the leasing function for assigned property(s).
Essential FunctionsRegularly inspect all residential units to determine asking rent based on the building’s attributes and unit location within the property.Establish weekly leasing objectives based on foot traffic, marketing print or internet and referrals to meet budgeted monthly objectives for new leases, renewals and appropriate closing ratios for both.Ensure vacated spaces are prepared in a timely manner for re-leasing and for new development, create a marketing plan with the objective to pre-lease units before all the units are physically complete.On a monthly basis, meet or call all expiring residential leases at least 60 days prior to their expiration and ensure all lease expiration notices are sent to tenants at least 30 days prior to the lease expiration date.Provide weekly/monthly lease roll over market rent analysis to the Property Manager.Provide unit turnover or vacant unit capital improvement recommendations to the Property manager to (a) preserve existing rental rates and (b) seek a higher rental rate by recommending unit improvements (e.g., updating appliances, cabinets, etc.)Ensure appropriate lease files with credit check, references, resident profile and correspondence is maintained on a daily basis using CIM Group standard lease folders and lease administration procedures.Follow- up on all leasing inquires which will be tracked by the property using Yardi or other reports.Adhere to LAHD rent control or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues.
Non-Essential Functions: Perform administrative tasks such as filing and creating files.Follow procedures and create a system so that on days off other property staff can close a lease or renewal.
Education/Experience Requirements (including certifications, licenses, etc)High School Graduate required; Bachelor’s Degree preferred.One year prior experience working in a residential leasing capacity.Familiar with Fair Housing leasing practicesMust possess a valid state-issued driver’s license.
Communication Skill Requirements: Ability to write correspondence and/or reports accurately in a concise and detail manner.Ability to effectively present information to visitors, tenants, vendors, contractors and other employees of the organization.Ability to read, analyze and interpret lease agreements, market data, financial reports and/or legal documents.Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community
Mathematical Skill Requirements: Ability to add, subtract, multiply and divide. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.Create spreadsheets to track traffic and leasing activity.Ability to determine average rents, monthly occupancy set up bar graphs or pie charts.
Reasoning Skill Requirements: Ability to apply common-sense understanding to carry out instructions.Ability to solve practical problems.Ability to define problems, collect data, establish facts and draw valid conclusions.
Technical Skill Requirements: MS Office including Excel, Word, PowerPoint, Outlook.Familiar with Nexus Payables or similar software application.Familiar with Yardi or similar software application.
Performance Metrics:Adherence to the property’s approved Unit Pricing Matrix.Accuracy and timeliness of monthly market rent report.Meet or exceed monthly leasing objectives as stated in the operating budget.Timely execution of leases.Maintain approved marketing cost below budget.Feedback from tenant survey and questionnaires.