Department

Director, Applications

Information Technology
Posted: 10/15/2021
Full Time
Phoenix, AZ
The Application Director position is responsible for strategic program and project leadership of the ERP and other applications which service the Accounting and Property Operations departments. This responsibility includes design, development, support, and maintenance of the systems. The director will work closely with senior financial leadership, internal IT leadership, and representatives of the accounting and property operations teams to develop and execute the company's technology roadmap. The position provides management with analysis and recommendations to improve and expand applications, system integration, and application performance in support of the company strategic business and technology plans.
ESSENTIAL FUNCTIONS:
  • Provide overall product management of business systems overseeing all aspects of the company ERP and financial systems.
  • Responsible for improving business processes and supporting critical business strategies by directing the architecture, development, implementation, and maintenance of business systems for the Accounting, Leasing, and Property Management teams.
  • Work collaboratively with senior management on projects which include the design, proposal, and justification of solutions and systems applications.
  • Lead the design and development of analytical projects designed to understand key business processes that drive financial and operational reporting.
  • Develop long-term and annual tactical plans for business systems in support of technology strategic plans.
  • Develop relevant metrics, measures, and publish the performance of the services provided, and enable continuous improvement activities in collaboration with peer groups.
  • Work closely with senior management and other accounting, Property Management, Leasing, IT, and other financial affiliates to identify, evaluate, select, and implement specific information technologies that support the business plans and IT strategies.
  • Develop and document the financial applications roadmap in alignment with annual technology strategic plans and communicates business/technology alignment plans to the executive team, staff, partners, customers, and stakeholders
  • Responsible for defining policies and standard operating procedures for operations of systems and delivery of services
  • Communicate cross-departmentally and coordinates with the users and technical groups regarding applications, developing application solutions, determining system requirements, and modifications of systems.
  • Manage and provide troubleshooting, and high-tier support and maintenance of applications, including 24/7 on-call coverage as required
  • SUPERVISORY RESPONSIBILITIES:
  • Identify, engage, and manage outside partners/vendors to provide services in support of operations of systems and technology services, and for projects for technology initiatives and in support of business processes
  • Lead, manage and provide guidance for programming efforts of both internal staff and 3rd party programming services
  • Supervises a team of Analysts and other technical people who support implementations and solutions for the business line.
  • EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.):
  • A Bachelor's degree and related work experience is required.
  • 10+ years of management and/or project management experience
  • 10+ years of real estate, private investments, or accounting experience
  • 10+ years of Yardi or other ERP Implementation experience
  • Proven history of successful large-scale solution implementations.
  • Experience with Leasing applications, VTS and Salesforce preferred
  • KNOWLEDGE, SKILLS AND ABILITIES:
  • Strong knowledge of financial systems servicing commercial real estate investments
  • Demonstrated understanding of Project Management Methodology (PMM) fundamentals and business process analysis
  • Advanced knowledge in SQL and various data integration technologies – ETL, XML, SOAP, etc.
  • Knowledge and understanding of goals and the interdependencies of functional departments and groups (in the real estate industry) and the ability to lead large-scale complex IT projects in addressing overall business needs
  • Knowledge and ability to direct staff in integrating information technology services with the work requirements and deliverables of the unit
  • Knowledge of informational technology disciplines, e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.
  • Knowledge of project management process and systems, ITIL/ITSM
  • CIM does not accept unsolicited resumes from Agencies.  Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid.  If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.