The Application Director position is responsible for strategic and operational leadership of the applications which service the Portfolio Oversight, Investment, and Data Governance departments. This responsibility includes the design, development, support, and maintenance of the systems. The director will work closely with senior financial leadership, internal IT leadership, and representatives of the portfolio oversight and data governance teams to develop and execute the company's technology roadmap. The position provides management with analysis and recommendations to improve and expand applications, system integration, and application performance in support of the company's strategic business and technology plans. The ideal candidate will have experience and passion for data and asset reporting solutions across multiple departments.
ESSENTIAL FUNCTIONS:Provide overall product management of business systems overseeing all aspects for the Portfolio Oversight, Investment, and Data Governance departments. Lead the design and development of analytical projects designed to understand key business processes that drive asset reporting.Responsible for improving business processes and supporting critical business strategies by directing the architecture, development, implementation, and maintenance of business systems for the Portfolio Oversight, Investment, and Data Governance departments. Work collaboratively with senior management on projects which include the design, proposal, and justification of solutions and systems applications.Develop long-term and annual tactical plans for business systems in support of technology strategic plans.Develop relevant metrics, measures, and publish the performance of the services provided, and enable continuous improvement activities in collaboration with peer groups.Works with the Application Development team and takes ownership over solution delivery. Test systems, creates reports, and handles upgrades for existing software or migrations to new platforms.Work closely with the stakeholders to identify, evaluate, select, and implement specific information technologies that support the business plans and IT strategies.Responsible for defining policies and standard operating procedures for operations of systems and delivery of servicesCommunicate cross-departmentally and coordinate with the users and technical groups regarding applications, developing application solutions, determining system requirements, and modifications of systems.
NON-ESSENTIAL FUNCTIONS:Mentor and manage junior team members to develop and maintain documentation standards and other best practices.Interface with the application support team and use analytics to implement better processes to reduce support requests.Communicate with external vendors and contractors as it relates to supporting of the company financial business systems
SUPERVISORY RESPONSIBILITIES Identify, engage, and manage outside partners/vendors to provide services in support of operations of systems and technology services, and for projects for technology initiatives and in support of business processesLead, manage and provide guidance for programming efforts of both internal staff and 3rd party programming servicesSupervises a team of Analysts and other technical people who support implementations and solutions for the business line.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)A Bachelor's degree and related work experience is required.8+ years of management and/or project management experience8+ years of real estate or private investments experience5+ years of data warehouse and data modeling experienceProven history of successful large-scale reporting solution implementations.
KNOWLEDGE, SKILLS AND ABILITIES:Strong knowledge of financial and asset management systems servicing commercial real estate investmentsDemonstrated understanding of Project Management Methodology (PMM) fundamentals and business process analysisAdvanced knowledge in SQL and various data integration technologies – ETL, XML, SOAP, etc.Knowledge and understanding of goals and the interdependencies of functional departments and groups (in the real estate industry) and the ability to lead large-scale complex IT projects in addressing overall business needsKnowledge and ability to direct staff in integrating information technology services with the work requirements and deliverables of the unitKnowledge of informational technology disciplines, e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.Knowledge of project management process and systems, ITIL/ITSM
PERFORMANCE METRICS:Accuracy in work product.Timeliness in completion of work product.