The IT Asset Management Specialist is responsible for the daily and long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with internal accounting standards and vendor contracts. The individual will assist in forming procurement strategies to optimize technology spend across the organization, and will also develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles.
ESSENTIAL FUNCTIONS:Formulates and implements processes, procedures and systems for tracking and analyzing software, hardware, and equipment from requisition through retirement.Account for the IT assets throughout the enterprise utilizing tools to manage all assets within the organization and affiliated companies.Develop and conduct training as needed for use by department level staff to maintain inventory.Manage acquisition of assets from planning through deployment.Report to management ITAM/life cycles and resolve conflicts.Verify, enter, and adjust equipment IT asset management data in a variety of forms, schedules, and reports.Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information.Work directly with Service Desk staff to maintain 100 percent inventory accuracy.Develop written plans, policies, and procedures to document processes to support the asset management lifecycle.Conduct annual inventory audit and develop process and procedures to ensure accuracy.Develop and implement eWaste policies and procedures.Other duties as assigned.
EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor’s degree in computer science, information technology, engineering or business administration or seven years of equivalent experience.Associate’s degree in computer science, information technology, engineering or business administration or 10 years of equivalent experience.Specific experience evaluating, recommending and implementing desktop solutions.Knowledge of the following technologies with specific experience with at least one vendor under each domain: compute (Cisco, Dell, HP, IBM including blade servers), collaboration (Cisco, IBM, Microsoft), mobile device management (Airwatch, boxTone, Fiberlink MaaS360, Zenprise/XenMobile), operating systems (Windows for desktops, windows server 2003/2008, HPUX, Linux), virtualization (Citrix, Mircosoft Hyper-V, VMware).Experience in scoping, planning and managing complex and concurrent technical activities supported by a strong understanding of IT project management; demonstrated ability to manage scope, timeline, and budget; PMP certification a plus.Experience with business requirements gathering and analysis is a plus.Understanding of information processing principles and practices.Experience developing business cases and negotiating with vendors.Experience with the Information Technology Infrastructure Library (ITIL) and IT Service Management. ITIL Foundations v3 certification a plus.Experience with ITSM System, ServiceNow preferred.