We are looking for an Assistant Service Manager to join our existing team at the gorgeous Southern Towers apartment communities. The Assistant Service Manager reports to the Service Manager under the supervision of the Maitenance Director and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule.
CIM’s Asset Management department is responsible for the asset management and operational services in office, multi-family residential, retail, mixed-use and hotel product types. Our properties are predominately located in the urban regions in Southern California, Northern California, Texas, New York City, Washington D.C., Charlotte, and Chicago.
ESSENTIAL FUNCTIONS:The following will involve working with the Property Manager, Maintenance Director and/or Service Manager:Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work orderComplete preventive maintenance work in house such as appliances or as may be directed by a member of the property management teamExamines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit Makes repairs and/or replacements according to standard Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toiletsPerforms minor electrical repairs and replacement of light fixtures and related itemsRepairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approvalMay perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrockMay perform “make ready” projects for the preparation of vacant units available for prospective tenantsMay perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standardsAdheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environmentRequired to furnish basic work toolsMaintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property ManagerWhile performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dustCoordinate repair and/or maintenance of the following items to the standards identified including but not limited to:Doors: re-key, hang, paint and/or replaceClean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as requiredReplace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required Plumbing snake and clear blockages up to 25 feetReplace electrical sockets, switches, light bulbs and checkFlooring reattach thresholdsMinor wall repair (drywall, mud, tape and paint) as requiredCeiling repair (drywall, mud, tape and paint)Replace plumbing fixtures such as levers, faucets and drains
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)High school education requiredMust possess a valid state-issued driver’s licenseOne to three years of experience in facility maintenance and/or mechanical repair requiredHVAC experience requiredEPA Type II or Universal and/or Pool Certification preferred MS Office including Excel, Word, PowerPoint, Outlook